HCL Jobs | 50+ insurance Process | Non technical requirements

Career Opportunity in Insurance Industry for Non-Technical Graduate fresher- Recent Graduates Only, with HCL Technologies Ltd – Business Services for the profile of Customer Service Executive (Back Office Process).


Work from Home Till Lock-down only, Post Lockdown it will be regular office Job- Please do not call for Part time Jobs

100 % Back Office Profile (No Calling). Both side Cabs, Free meal and Fixed weekend offs.

Designation: Customer Service Executive

Job Location – Gurgaon ( Please note candidates residing in Delhi NCR/ Gurgaon at present are only eligible for interview)
Educational Requirement: Any Graduate ( B.Tech /BCA/MCA/Regular MBA can not apply)

Shifts: 24*7 (Rotational)
Salary: Up to 1.73 LPA to 2.5 LPA (Basis on your Interview)

Work Experience: Fresher

Contact Person- Jyoti Gupta

Contact Number- 8586077296 ( Do not call on Saturday and Sunday)

Mail ID- [email protected]

Roles and Responsibilities:-

Manage and update Insurance Member and Plan data on multiple systems.
Enter new member data into excel and enrollment forms.
Processes customer requests in a timely and accurate manner.
Communicates with customers through written correspondence.
Using PC application and functions such as Excel and Word to update and load data sets.
To answer queries coming from end user customers in a polite and professional manner.

Skill Set Required:-

Good typing speed (25 wpm with 80% Accuracy).
Strong commitment to customer service and quality
Excellent Keyboard Skills
Demonstrates a strong customer service orientation.
Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
Please Note- Candidate should have working laptop/ Desktop and internet connection as you have to work from home till the time lock down gets Over.

Declaimer- Any consultancy / Website/ YouTube channel outside HCL can’t broadcast this job posting and phone number on their platform. If you do so there will be a legal action against the person.

Salary: Not Disclosed by Recruiter

Industry:BPO Call Centre ITES

Functional Area:ITESBPOKPOLPOCustomer ServiceOperations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Full Time, Permanent

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